Since qualifying from the BSO (now University College of Osteopathy) in 1981, Susan has practiced as an osteopath in London, Exeter and now Oxford. In 1983, she became a GCRO Council member then, on regulation in 1996, was appointed to serve as a member of the first General Osteopathic Council (GOsC). Susan is a Fellow and faculty member of the Sutherland Cranial College of Osteopathy (SCCO). She has served as former SCCO Treasurer and Chair of the Board of Trustees.
Susan has a particular interest in osteopathic communication and chairs the iO Policy and Standards Committee.
Susan took office as iO President November 2019.